Frequently Asked Questions

Frequently Asked Questions
Your clients can still find gold in the Yukon

Where is the Yukon?

The Yukon is in northwestern Canada. It sits between the Canadian province of British Columbia and the Arctic Ocean, with Alaska to the west and the Northwest Territories to the east. The Arctic Circle crosses through the Yukon. Use our North American Map and Yukon Regional Map to help you find your way to Yukon fun.

Is the Yukon part of Alaska or Canada?

Yukon is a territory in Canada. Canada has three territories and 10 provinces.

What is there to do in the Yukon?

Where do we begin? There are unlimited things to do in the Yukon, from outdoor adventures and iconic drives to festivals and events and historic sites to visit. Your clients will be spoiled for choice on your Yukon vacation.

When is the best time to come to the Yukon?

Many of our visitors enjoy the summer in Yukon (late May to September) while others prefer the Yukon's winter sports and natural phenomenon such as the northern lights (October to April). Whenever your clients come, there will be plenty for them to do. From hiking to paddling in the summer to dog sledding and cross-country skiing in the winter, you can find the activities which fit your clients’ pace, style of travel and budget. And don't forget to check our Yukon Events Calendar to check for events of festivals that are happening during your clients’ visit.

What's the easiest way to get to the Yukon?

The easiest way to get to the Yukon is by air, with daily scheduled flights from Vancouver, Calgary and Edmonton. Flying time from Vancouver to Whitehorse is approximately 2.5 hours and just slightly longer from Calgary and Edmonton

Air Canada offers several services daily from Vancouver to Whitehorse

Air North, Yukon's Airline offers flights to Whitehorse from Vancouver, Kelowna, Yellowknife, Calgary, Edmonton and Ottawa.

It is also possible to drive or take a bus or coach tour from southern Canada. Or you can take a cruise or ferry up the British Columbia and Alaska coast and take a shorter bus or coach tour from BC or Alaska.

What about the Yukon's geography, topography and eco-systems?

Known for its wilderness landscapes, wildlife and striking natural phenomena, the Yukon is larger than life. This is a land rich with dramatic mountain vistas, wild rivers and crystal clear lakes. Southern Yukon has vast forests as far as the eye can see, and in North Yukon the tundra rolls on forever. The Yukon is a magical place. In summer, the midnight sun extends the fun into the wee hours and in winter your clients won't want to miss the mystery of the northern lights, which can be viewed from late August to April.

Is it still possible to find gold in the Yukon?

There's still plenty of gold out there! It's just a matter of looking in the right place. Tour companies in Dawson City offer gold panning tours. More serious prospectors need to check with Yukon Government about where you're permitted to pan.

What is accommodation like in the Yukon?

There are lots of comfortable accommodation options here in the Yukon. In addition to an excellent network of government and private campgrounds, the Yukon has high quality hotels, motels, wilderness lodges, cabins, bed and breakfasts and hostels.

Can my client bring their cell phone to the Yukon?

We have cell phone coverage in Whitehorse, Watson Lake, Dawson City and most of the other communities, but visitors will need to check with their own cell service provider to find out if their phone will work here. For the technically minded, the Yukon has CDMA (code division multiple access) service in Whitehorse and in 10 communities, HSPA in Whitehorse, Haines Junction, Watson Lake and Dawson City, and GSM-based phones will work in Whitehorse, but not outside city limits. Satellite phone networks are accessible across the Yukon and satellite phones can be rented in Whitehorse.

What are Yukoners like?

We're glad you asked! We like to think of ourselves as down to earth, funny, friendly and good-natured Canadians, and we're especially proud of where we live in Canada.

Is the Yukon always cold?

Definitely not. In summer, the Yukon is comfortably warm and sunny with temperatures often in the 20s. Summers are shorter and cooler than in southern Canada, with the peak summer period being mid-May to September. Daylight hours are longer, though. In some parts of the Yukon the midnight sun shines all night long. Only the highest mountains in the Yukon have snow all year. In most of the territory, there's usually no snow between the end of April and the end of October. Check the weather in the Yukon right now.

How big is the Yukon Territory?

At 483,450 square kilometres (186,661 square miles), the Yukon is larger than California and represents 4.8% of Canada's total land area. Of Canada's 10 provinces and three territories, the Yukon is the ninth largest. Despite its size, Yukon is easy to get around, with a network of well-maintained highways and plenty of places to stay to suit everyone’s style. The capital of the Yukon, Whitehorse, is a lively, fun city where you can always find a friendly face, great places to eat and plenty of entertainment.

How many people live in the Yukon?

As of January 2006, there were 31,608 people living in the Yukon. 

Will my clients see an igloo in the Yukon?

Afraid not. Inuit people, who traditionally build igloos, live in the Northwest Territories and Nunavut.

How do I rent a vehicle for my clients in the Yukon?

Whether it's a car, camper or RV you're looking for, you'll find a range of vehicle rental options in Whitehorse, the Yukon's capital. Your preferred local tour operators/wholesalers that sell Canada FIT products, will generally also offer vehicle rental in the Yukon.

Are there bears in the Yukon?

Yes. Yukon is home to healthy populations of grizzly and black bears. Suggest your clients read our bear safety tips and they'll feel right at home with them. The Yukon is lucky enough to have an impressive range of native wildlife including caribou, moose, wolves, wolverines, mountain sheep and lynx. Why not suggest your clients come to the Yukon for a wildlife viewing vacation?

What about those pesky bugs?

There can be blackflies and mosquitoes at certain times of the year, depending where you are in the Yukon and what the weather conditions are like. Find out how to ensure your clients stay bug free on their Yukon vacation.

What are the rules for tipping?

As in many other places, service is rarely included in hotel and restaurant bills in the Yukon. Typical tipping ranges from 10 to 15 per cent of the total bill.

What are the smoking laws in the Yukon?

Smoking is banned in most public areas, including all international and domestic flights, airport terminals, public transport, stores and office buildings. In a taxi, ask the driver. In Whitehorse, all restaurants, cafés and bars are non-smoking.

Do my clients need any vaccinations to come to the Yukon?

No. No vaccinations are required for travel in the Yukon.

Can my clients bring any electrical appliances?

Yes, as long as they're compatible with our electrical voltage here in the Yukon—110AC 60 cycles with two flat-pin outlets.

What is the Foreign Convention and Tour Operator Incentive Program or "FCTIP"?

Tour operators, wholesalers and MICE companies should can get up to date information regarding GST rebates here: http://www.corporate.canada.travel/docs/industry_update/FCTIP_Info_Circular_080507.pdf

Links to the Canada Revenue Agency website:
http://www.cra-arc.gc.ca/tx/bsnss/tpcs/gst-tps/rbts/menu-eng.html